All Categories > SMS > Country Specific Features and Restrictions
The USA has very specific messaging restrictions and a direct connection is necessary in order to ensure message delivery to the numerous networks. ClickSend uses an extremely high-quality, direct co…
Canada has very specific messaging restrictions and a direct connection is necessary in order to ensure message delivery to the numerous networks. ClickSend uses an extremely high-quality, direct con…
The following table captures our up-to-date coverage for Alphanumeric sender support. For countries where the “Alpha Support” column says “Yes”, you can use an alpha sender when attempting to send me…
ALL message content must be approved and whitelisted before sending.. Any content that is not approved will be blocked. OTP & Transactional messages only. NO MARKETING. Setup cost of USD$50 or equiva…
Sender IDs will be overwritten unless pre-registered. We can register your sender ID for a once-off fee of $150 USD. To register a sender ID, fill and return this form to our 24/7 chat support: saudi…
Most countries allow setting an alphanumeric sender ID without registration with no additional costs. You can test this by sending an SMS via the dashboard -> choose 'your business name'. If the coun…
Networks in Libya requires the message content to be whitelisted or it may be flagged as spam. Contact our 24/7 support team with these details to whitelist your campaigns. Please allow up to 72 hour…
Restrictions. Due to prohibitions imposed by the National Carrier Commission, there are certain restrictions on OA’s/Sender ID’s that cannot be used. Below is a guide to keep clients aware of the cur…
All sender IDs will be overwritten with a shortcode to ensure delivery. Our shortcode supports 2-way SMS. Dedicated longcodes can only support inbound SMS. We can not guarantee delivery between 9pm t…
Sender IDs will be overwritten unless pre-registered. We can register your sender ID for a once-off fee of $150 USD. To register, please provide your Account Manager or our 24/7 Chat agents with the…
All senders will be overwritten with default sender 'ClickSend'. Longcode sender IDs are not supported. Handset delivery reports are supported. Sender Registration is allowed, there will be a once of…
Thailand is a fully functional route with 2-way messaging supported. Alphanumeric sender IDs must be registered, there is a once-off $50 fee. Contact our 24/7 support team with the following informat…
Senders IDs will be overwritten depending on the network to ensure delivery. Sender Registration is not allowed. ""RM0.00"" will be prefixed to beginning of each SMS with length of 153 characters or…
This is a fully functional direct route. Replies are supported. All outgoing SMS will be overwritten with the short code 2417 and 5694. Alphanumeric sender ID isn't supported due to network restricti…
Sender IDs will be overwritten unless pre-registered. To register a sender ID we require a detailed service description with the below information: Sender ID. Website URL. Traffic type (transactional…
We use direct connections to Pakistan. Numeric sender IDs aren't allowed. All sender IDs that aren't registered will be overwritten. An alphanumeric sender ID may be used but must be pre-registered,…
We can register your alpha sender ID in Russia for $45 USD per month with a $150 set up fee, converted to your local currency. Please provide our support staff with the following information: Sender…
France is an extremely large and complex mobile messaging market. There are numerous restrictions and regulations and ClickSend is pleased to have a high-quality direct route into France in order to…
Messages will be overwritten to a shortcode to ensure delivery. We can register your business name as the sender ID for a once off fee of $150 USD.: Fill and return this form to our 24/7 chat support…
Brazil is a difficult market, messages will be overwritten to ensure delivery. Concatenated messages are supported but not guaranteed. We currently do not support replies on our shared number. You wi…
Multi-part messages are not supported in Mexico. Sending from an alphanumeric sender ID is also not supported and will be overwritten by the networks- however messages will still arrive. Delivery rec…
If you want to receive inbound messages with a certain keyword, there are a few options. For example if you register the keyword ' CAR' you can advertise the keyword and ask your customer to SMS to "…
Fully functioning direct route that supports 2-way SMS and sender ID customisation. If you wish to send voice-calls, please contact our support team at support@clicksend.com with your local Singapore…
Messages to Italy will be overwritten to our approved Italian shared numbers, this is to ensure delivery of messages. Replies are supported on our shared numbers. No promotional messages are allowed…
China is one of the largest and fastest growing markets in the world for mobile messaging. However it is particularly difficult to deliver to and many filters are in place to block messages in and ou…
Sender IDs will be overwritten unless preregistered. We can register your sender ID for a once off fee of $150 USD. To register a sender ID we require a detailed service description with the below in…
This is a fully featured route and delivery to ported numbers is supported. When Sending an SMS through our platform, we give you a few options: A shared number (default) - we assign a number to the…
When sending to Belgium, sender IDs are rewritten to short codes to ensure delivery. Dedicated numbers can be purchased for inbound traffic. You can use this in the body e.g. "... reply to +321234567…
Dedicated numbers can be used for inbound messages, however, to ensure delivery all outbound messages will be sent from IDSMS. Messages with unicode characters are not supported in Indonesia and will…
Puerto Rico is a difficult market to reach. Despite being a US territory you can not use your US dedicated number to reach it. For best delivery use our pool of shared numbers. If you require a dedic…
All messages to Poland will be overwritten to 'SMS' to ensure delivery. 2-Way SMS. For 2-way SMS, you can purchase a dedicated long code. You can use this in the body e.g. "... reply to +33123456789"…
The sender will be overwritten to "CNET". A sender ID can be registered for senders of over 1000 SMS/month. We need: What sender ID do you want registered? (11 characters maximum with no spaces). Wha…
For 2-way options in Croatia, you will need to purchase a dedicated number from the dashboard. Numbers can be purchased here: https://dashboard.clicksend.com/#/numbers/sms Delivery receipts from the…
Replies are not supported in Georgia. Messages will be overwritten depending on the network. If you are sending marketing messages you can use our opt-out link to comply with marketing regulations.
All senders will be overwritten with a random South African Longcode. Sender Registration is not allowed. Handset delivery reporting is supported. Dedicated short codes support replies. The way it wo…
All messages will be sent from +421902028032 to ensure delivery. All sender ID's need to be whitelisted with the networks. Please let our 24/7 support staff know if you would like to register a sende…
When sending to Ukraine the Sender ID will be overwritten to "ClickSend" unless you register you own Brand or Business Name. To receive replies you need to purchase a Ukrainian dedicated number and a…
Fully functioning direct route. Supports: Replies. Alpha sender ID. Numeric sender ID.
Powered by HelpDocs (opens in a new tab)