Skip to main content

Indonesia (+62)

Your handy guide for sending to Indonesia

Updated over a month ago

You can send One-Way SMS in Indonesia with a registered alpha tag.

Two-Way messaging isn't supported, however you can receive replies by including a dedicated inbound number in your message.

MMS isn't supported in this country.


Available Sender IDs

You can only send via registered alpha tags in Indonesia.

Registration and fees apply.

Alpha tags

Alpha tags allow you to use your brand name as your Sender ID instead of a number. Recipients cannot reply to messages sent using an alpha tag.

To register an alpha tag, please contact support.

Alpha tag registration usually takes 5-6 weeks.

Registration requirements

When registering an alpha tag, you will need to provide:

  • SenderID (case sensitive)

  • Client company name

  • Client country / HQ

  • Monthly volume

  • Sample message

  • Category (transactional/marketing)

  • Service Description

  • Brand's website URL

Dedicated numbers (inbound only)

Dedicated numbers can only be used for receiving replies β€” you must include the number in the body of your message. These cannot be used as a sender ID.

To purchase a dedicated number, please contact support.

Dedicated number registration usually takes 5-6 weeks.

Registration requirements

When purchasing a dedicated number, you will need to provide:

  • Company Name

  • Service Description

  • Estimated daily inbound traffic

  • Sample Content


Rules and best practices

  • You must include your business/brand name in the body of your message, matching the alpha tag you're sending with.

  • Messages with unicode characters are not supported in Indonesia.


Content guidelines

Before you start sending, carefully review our sending guidelines to understand the types of messages you can't send. Additionally, you must adhere to the specific local regulations outlined below:

  • No gambling or betting

  • No political messages

  • No religious messages

  • No tobacco

Did this answer your question?