You can send One-Way and Two-Way SMS in Taiwan.
However, you can't send MMS messages.
Available sender IDs
Shared Numbers
Shared numbers are free, ready to use, and don’t need registration. Messages will be sent from our pool of Sender IDs, so the number might be different each time.
Shared numbers support one-way messaging only.
Dedicated numbers
Send from a trusted, local number. Your messages will always come from a consistent Sender ID, which is perfect for establishing trust and recognition.
Purchase a dedicated number via our Dashboard by going to:
Sender IDs ➔ Buy a Number
Registration requirements
To register a dedicated number, you will need to provide:
Company name:
Company URL:
Business nature:
Service Description:
Type of traffic:
Estimated volume:
Sample messages:
Dedicated number registration usually takes 4 weeks.
Rules and best practises
The Taiwan regulator NCC has introduced new requirements for messages containing URLs and phone numbers. This is to prevent fraudulent links from being sent via SMS. The Taiwan Police have initiated this block.
To ensure compliance, please review the following guidelines:
URL Requirements
Shared/Public URL Shorteners: All shared/public URL shorteners (e.g., bitly.com, tinyurl.com, tiny.cc) are now blocked.
Action: If your messages include a shared/public URL shortener, we recommend replacing it with a brand-specific URL to avoid message blocking.
Brand-Specific URLs: All brand-specific full URLs and shortened URLs must be whitelisted.
Phone Numbers in Message Content
Whitelisting Required: Any phone numbers included in the message content must be whitelisted. Whitelisting is also required for the following networks:
Chunghwa, FET and Taiwan Mobile
OTP message with URL embedded
OTP message with OTP code and URL (if OTP code is pure numeric numbers, then whitelisting is not required)
Whitelisting requirements
Alpha Tag (11 characters max with no spaces and special characters)
Brand-specific’s full URL and URL shortener
Phone Numbers
Company Name
Company Registration Number
Company Website
Type of Traffic
Message Content
A copy of the Company Business Registration Certificate
A copy of the Passport of the Company Legal Representative
Content guidelines
Before you start sending, carefully review our sending guidelines to understand the types of messages you can't send. Additionally, you must adhere to the specific local regulations outlined below:
Political