You can send Two-Way SMS and MMS messages in Canada with a registered number.
Available Sender IDs
You can choose from a few Sender ID options when sending to Canada.
Registration and fees may apply.
Not sure which one to choose?
See our Sender ID guide or contact support — we're happy to help.
10-Digit Long Code (10DLC)
Send from a trusted, local number. Your messages will always come from a consistent Sender ID, which is perfect for establishing trust and recognition. 10DLCs are suitable for low to medium message volumes.
Purchase a dedicated number via our Dashboard by going to:
Sender IDs ➔ Buy a Number
10DLC registration usually takes 1-3 business days and costs do apply.
Registration requirements
A clear use case for your messaging campaign (e.g. appointment reminders, customer service, promotions)
Sample message content, including opt-out instructions
A compliant privacy policy and terms of service
Proof of opt-in or a detailed description of the opt-in process
Brand and company information (e.g. name, address, website)
Expected message volume and sending frequency
A Canadian Tax ID (e.g. SIN for individuals).
Toll-Free Number (TFN)
Toll-Free Numbers are 10-digit numbers (e.g. 888, 800, 877 prefixes) that support two-way messaging. Your messages will always come from a consistent Sender ID, which is perfect for establishing trust and recognition. TFNs are suitable for low to medium message volumes.
Purchase a dedicated number via our Dashboard by going to:
Sender IDs ➔ Buy a Number
TFN registration usually takes 1-7 business days and costs do apply.
Registration requirements
A clear use case for your messaging campaign (e.g. alerts, promotions)
Sample message content, including opt-out instructions
Proof of opt-in or a detailed description of the opt-in process
Brand and company information (e.g. name, address, website)
Expected message volume and sending frequency
Short Code
Short codes are 5-6 digits long and offer superior throughput — ideal if you plan to send a high volume of messages.
To purchase a short code, please contact support.
Short Code registration usually takes 8–12 weeks, and costs do apply.
Registration requirements
Your ClickSend account manager will contact you to guide you through the highly regulated short code application process. To complete registration, you’ll need to provide detailed information, including:
A clear use case for your messaging campaign (e.g. marketing, 2FA, customer alerts)
Sample message content that includes opt-out instructions
A compliant privacy policy and terms of service
Opt-in proof or a detailed description of the opt-in process
Brand and company information (e.g. name, address, website)
Expected message volume and frequency
Rules and best practices
You cannot use your own number or an alpha tag (e.g. “MyCompany”) due to network restrictions
A direct carrier connection is required — ClickSend provides a high-quality direct route to ensure delivery
Ensure recipients have opted in before sending
Always include a clear opt-out instruction such as Reply STOP to opt out
Content guidelines
Before sending SMS to Canada, please review our Sending Guidelines to understand prohibited message types. Additionally, you must adhere to the specific local regulations outlined below:
No cryptocurrency
No payday loans, student loans, or short-term high-interest loans
No mortgage or auto loan promotions (auto loan messaging is only permitted via dedicated short codes)
No work-from-home programs or multi-level marketing
No debt consolidation, debt forgiveness, or credit repair offers
No stock alerts, investment promotions, or lead generation
No gambling, betting, sweepstakes, or lotteries
No commercial URL shorteners such as Bit.ly or TinyURL — use ClickSend’s built-in URL shortener instead