ClickSend

Master account, subaccount and billing management, without any stress.   

Accounts + billing

Managing your account

Managing subaccounts

How to register your web domains and subdomains before you can send URLs in SMS and MMS messages

Website Registration

Can I have a free trial to see if it works?

How does the referral system work?

Learn to manage your account and any subaccounts including setting up permissions and access for different users. 

Account settings

Understanding how pricing works

Adding credit to your account

Payment and charges

If you have recurring campaigns or want to ensure your messaging services continue without interruption, we recommend enabling auto-recharge.

Understanding auto-recharge

Dedicated numbers on ClickSend, such as TFNs or 10DLC for US messaging incur recurring monthly fees. These fees may trigger automatic top-ups to ensure uninterrupted service.

Managing Dedicated Numbers & other monthly charges

Whenever a payment is processed, whether through a manual top-up or auto top up, ClickSend automatically sends an email confirming the charge.

Invoices, Receipts, and Billing Notifications

Currencies and exchange rates

SMS & MMS carrier fees

Bank details for EFTs

If you are a ClickSend reseller or a referrer, you can access your commission in a few ways:

Accessing your commission

Learn how to add credit to your account. You can pay by card, bank transfer or auto top up.  

Billing

Protecting your account

Troubleshooting: login issues

Two-factor authentication (2FA)

If you experience declined transactions, card registration failures, or other payment issues while using ClickSend, this guide will help you identify and resolve the most common problems.

Credit card payment issues

Fix your login issues and protect your account and data. 

Troubleshooting + support

Create a custom design with text, images, and links

Website

Dashboard

API Docs

Find answers and get help from Intercom Support and Community Experts

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