Trial credits
You will be given a small amount of trial credit ($2 AUD) when you open a new ClickSend account. You can use this trial credit to send test messages and trial the platform.
Please note, this credit is limited, expires after 14 days, and designed for initial testing only. You will need to add credit to your account to send full scale campaigns or purchase numbers.
How to add credit to your account
To add prepaid credit to your account:
1. Log in to the Dashboard.
2. Select the Account icon in the top-right hand corner.
3. Select Billing.
4. Then choose your top up amount and continue to checkout.
If your purchase was successful, your credit will be available instantly.
FAQs
Does credit expire?
Does credit expire?
Prepaid credit does not expire as long as your account stays active.
To keep your account active you must have sent a message or topped up your account in the past 12 months.
Unused credit will only expire if no messages have been sent and no top-ups have been made in the last 12 months.
Please note that trial credit expires after 14 days.