How to create an account
Creating an account is simple. Just sign up via ClickSend and follow the prompts.
If you want to give multiple people access to your account, you’ll need to create sub accounts. It’s simple to do.
How to delete your account
To delete your account, you must contact the customer support team and send a written request. Make sure you cancel any dedicated numbers associated with your account too.
You can contact the support team via the live chat in the Dashboard or send an email to support@clicksend.com.
If you don’t submit a cancellation request, your account and any dedicated numbers will remain active. Simply stopping usage of your account does not count as a cancellation.
Your account and any purchased numbers will remain active until you submit a cancellation request. Stopping usage of your account does not count as a cancellation.
Change or reset your password
Changing your password
Click your username in the top-right corner of the Dashboard.
Select My Profile from the dropdown menu.
Click Change Password and follow the prompts.
Resetting your password
If you’ve forgotten your password, there’s an easy fix:
Go to the login page.
Click Forgot Password?
Enter your email, and we’ll send you a password reset link.
If you’ve forgotten both your username and password, you can use your email or phone number to reset your password. You can contact support@clicksend.com if you still need help.
They can send a reset link to the email associated with your account.
Password requirements
All passwords must:
Be at least eight characters long
Contain an uppercase letter
Contain a lowercase letter
Include a number
Include a special symbol (e.g., @, #, $)
Have no spaces at the beginning or end.
Find your API credentials
You can view and manage your API credentials from your Dashboard. Here’s how:
Log in to your ClickSend account.
Click the key icon in the top-right corner of the dashboard.
From here, you can view your Username and API Key.
To update your key, click Regenerate API Key.
Use these credentials to authenticate API requests and integrate ClickSend with your systems.