Having trouble logging into your ClickSend account? We’ll get you sending again soon. Follow these step-by-step instructions or contact our support team.
1. Reset your password
If you can’t log in, your password might be incorrect or outdated.
Here's how to reset it:
Open the ClickSend login page in your browser.
Click on the “Forgot your password?” link below the password field.
Enter your ClickSend username.
Check your email inbox for a password reset link.
Click the link and follow the steps to set a new password.
To create a strong password, use a mix of uppercase and lowercase letters, numbers, and special characters. Make sure you avoid common words or sequences like: password123.
2. Try a different browser
Sometimes, browser settings or extensions can interfere with your login.
Switch to a recommended browser like Google Chrome, Mozilla Firefox, or Microsoft Edge.
Make sure the browser is updated to the latest version.
Clear your browser’s cache and cookies.
3. Check your connection
A weak or restricted internet connection might be preventing you from accessing your account. Try switching networks or use mobile data.
Remember, Some businesses or schools have strict firewall settings that block certain websites. Check with your IT team to make sure there are no firewalls.
4. Contact ClickSend support
If you’ve followed the steps above and still can’t log in, our support team is here to help. You can reach them via email at support@clicksend.com.