ClickSend

Guide to Shared Numbers

Guide to own numbers

What are the one-way and two-way SMS capabilities for various countries on ClickSend?

Understand how to set-up and use each type of number or Sender Id.

Numbers + Sender IDs

Choosing the right Sender ID

How to cancel a number

Call forwarding

Guide to porting numbers in Australia and United Kingdom

SMS Number Porting Guide

How to choose, buy or cancel numbers or senders. 

Managing your Sender IDs

Guide to Alpha Tags

Frequently asked: Alpha Tags

Understand where you can use Alpha Tags and how to register one

Which countries support Alpha Tags?

ACMA ~ Upcoming Changes to alphanumeric SenderIDs (Alpha Tags) registration & usage

Australian Alpha Tag Registration: Self-service

Your guide to Alpha Tags

Terms & Conditions and Privacy Policy requirements for US/CAN number registrations

Region Based Numbers + Sender IDs

Learn what TFNs are, why you need to register them, and how they help your messages reach customers in the US and Canada.

Introduction to toll-free numbers

Understand what you can and can’t do with a TFN, and how to stay compliant with carrier rules.

Compliance rules for toll-free numbers

A simple guide to registering your TFN and getting approved to message US and Canadian recipients.

How to register a toll-free number

Common questions about using, registering, and managing a TFN for business messaging.

Frequently asked: Toll-free numbers

Your guide to TFNs (US)

Learn what 10DLCs are, why you might use them, and how they help you send compliant messages to US and Canadian recipients.

Introduction to 10DLCs

Understand the fees involved with setting up and using a 10DLC number.

Cost overview for 10DLCs

Understand the messaging limits and rules you need to follow when using a 10DLC.

Limitations and compliance for 10DLCs

Follow these steps to register your 10DLC brand and campaign.

Step-by-step registration process for 10DLCs

Getting started with Political SMS Messaging

Political SMS Messaging on TFN & 10DLC

10DLC Trust Score

Find answers to common questions about setting up and using 10DLCs.

Frequently asked: 10DLCs

How to register, purchase and use a 10DLC.

Your guide to 10DLCs (US)

Create a custom design with text, images, and links

Website

Dashboard

API Docs

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.