What are own numbers
This is simply your mobile phone number. You can use either a private mobile phone or business mobile phone number.
When to choose own numbers
Use your own number if:
You want to get sending fast and hassle free with a number you already own.
You want direct, two-way communication. Replies will be sent directly to your handset.
You send to countries which allow own numbers for business messaging
How to register own numbers
You must use a verified own number to send messages. Verifying is easy, you can do so either via API or via the dashboard:
Log into the Dashboard
Navigate to Sender IDs > Manage Senders > My Numbers
Scroll down until you see the Own Numbers table
Click Add to add a new own number
When the modal appears, enter your number and click on Send Code
Enter the six-digit verification code sent to your handset
You must re-verify your own number every 12 months to keep sending. Learn how to reverify your own number.
Supported countries
You can use a local, own number for A2P messaging in the following countries:
Albania
Austria
Australia
Belgium
Brazil
Switzerland
Cyprus
Czech Republic
Germany
Denmark
Estonia
Spain
Finland
United Kingdom
Greece
Croatia
Hungary
Ireland
Iceland
Lithuania
Luxembourg
Latvia
Macedonia
Malta
Netherlands
Norway
Poland
Portugal
Sweden
Slovenia
Jersey
How to reverify your own number
Log in to the ClickSend Dashboard.
Go to Manage Senders.
Scroll to the Own Numbers section.
Find the number with an ‘expired’ or ‘expiring soon’ tag.
Click the three dot menu next to the number.
Choose Reverify.
A one-time code will be sent to your mobile device.
Enter the code and click Reverify Number.
That’s it—your number is now reverified.
FAQs
What do I need for the reverification process?
What do I need for the reverification process?
You'll need access to the mobile device that the number belongs to so you can follow the verification prompts.
What if I don't have access to the mobile device that the number is associated with?
What if I don't have access to the mobile device that the number is associated with?
If you're not the owner of the mobile that the number is connected to,or you can't get access to it (e.g. a company phone in someone else's possession), then you can't verify the mobile number and you can't use it to send messages.
Will you notify me when my own number expires?
Will you notify me when my own number expires?
Yes. We will send you an email one month prior to expiry. In this email, we’ll tell you which number is affected. In the Dashboard, you will also see the tag ‘expiring soon’ next to your own number. This tag will appear one month prior to expiry.
We will also send you an email once your own number has expired. In the Dashboard, you will see the tag ‘expired’ next to your own number.
What are the alternatives to using my own mobile number as a sender ID?
What are the alternatives to using my own mobile number as a sender ID?
There are three alternatives to sending via your own number.
1. If you want to have a unique number to send from, you can purchase a Dedicated Number in the Dashboard via the Buy a Number page.
2. Alpha Tags are a way for you to give your SMS messages a unique 'sender name'. In ClickSend, we support 11 character Alpha Tag without spaces. Unfortunately, Alpha Tags do not support two-way messaging. Examples Alpha Tags are “MyBusiness” (10 characters) “242WOW” (6 characters).
3. We can assign a Shared Number to your outgoing SMS so the user can reply. You can set up inbound rules for incoming SMS. Shared numbers are not available in the US and Canada.