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Quick Start Guides

  1. How to get started with ClickSend

    1. Create your free account Create your free ClickSend account here: Sign Up 2. Add some credit Once your...

  2. How to start sending SMS

    Sending an SMS Online Quick SMS This option is best if you need to send to l ess than...

  3. How to start sending MMS

    This is similar to using our Quick SMS feature, however allows you to add an image in the message....

  4. How to start sending Fax

    Easily send a fax by adding in the fax number(s) or contact list and uploading the document. You can...

  5. How to start sending Voice

    Simply add the mobile number or search contacts to add to your voice call. Select a language and voice...

  6. How to start sending Direct Mail

    Send letters or flyers using our easy platform. To send a letter make sure your contact list has the...

  7. How to start sending Email Marketing Campaigns

    Select from the option of 60 free templates to create your next email marketing campaign. These templates are fully...

  8. Do I need a mobile number to register?

    When registering, we only use your mobile number for verification purposes. If you're registering on behalf of your company,...

  9. How often does your pricing change and how are we notified?

    How often do we change our prices? All message delivery prices are subject to change at any time, however,...

  10. Do you have a form that we can put on our website to capture leads?

    Yes we do. If you're using Wordpress, you can download our free plugin here: https://wordpress.org/plugins/clicksend-lead-capture-form/ If you're using something...

  11. Base64 encoding/decoding for REST API authentication

    If you're having issues with our REST API authentication, you should try using our SDKs. They can be downloaded...

  12. How to change where low credit notifications go

    You will be notified by SMS and Email when your account balance is low. To do this: Log into...

  13. Can I make my file uploads/received files private?

    For products like Fax, Post and MMS, files are stored online. Say with MMS for example, if you receive...

  14. How does the opt-out system work?

    How does it work? If you're using our SMS Campaigns system or Email Marketing platform, we have an opt...

  15. Can I import a large list of sub accounts?

    Sure, send us through a list and we'll import them for you.

  16. How to report a delivery issue

    Here's how you can report a delivery issue to our support team. If you have a large number of...

  17. REST API Authentication - 401 Unauthorised authentication failure

    If you're getting this error, you're not using the correct authentication. When using our REST API, Basic HTTP authentication...

  18. API Documentation

    View our API documentation here: https://developers.clicksend.com/ REST HTTP SMPP SMTP

  19. Can you add my address and company details to my invoices?

    Yes, just let our support team know what you would like added. We can update all past and future...

  20. Where can I find example code?

    API Docs You can generate example code using our API docs. Simply open our REST API docs here: http://docs.clicksend.apiary.io/...

  21. Reseller Get Started Guide

    Set up a free account here: http://dashboard.clicksend.com/#/signup/ Get in contact with us that you would like to become a...

  22. What Payment Methods Do We Accept?

    We accept the following payment methods: Credit Card: You can manage credit cards from within your account here: https://dashboard.clicksend.com/#/account/billing-recharge/manage-credit-cards...

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