Messaging Limits for US & Canada

Updated 1 week ago

Sending SMS & MMS messages to US and Canadian numbers comes with a range of limitations on the types of content and the volume of messages you can send. Limits are defined by the type of number you have, and the type of registration or verification that has been completed.

More information on TFN Verification

More information on US Sender Options

More information on Shortcodes in US and Canada

Available in USA

Available in Canada

Volume Limits

Content Restrictions

Shortcodes

6-digit numbers, eg "123456"

Available in USA

Yes

Available in Canada

Yes

Volume Limits

No limit

Content Restrictions

No phishing, fraud, scams, deceptive marketing, high-risk financial services, illegal substances, debt forgiveness, gambling or lead generation.

More detail for US

More detail for Canada

Toll Free Numbers (TFN)

1-8XX-YYYYYYY where XX is a double number, eg 1-811-1234567

Available in USA

Yes

Available in Canada

Yes

Volume Limits

Unregistered/ Decision Pending

2K / day

25K /month

Registered

28K / day

500K /month

Content Restrictions

No phishing, fraud, scams, deceptive marketing, high-risk financial services or illegal substances.

More detail for US

More detail for Canada

10 Digit Long Codes (10DLC)

1-XXX-YYYYYYY where XXX is a 3-digit area code, eg 1-832-8438000

Available in USA

Yes

Available in Canada

No

Volume Limits

Up to 200K/day, but depends on your individual trust score. ClickSend will provide you limits when your application is approved.

Content Restrictions

No phishing, fraud, scams, deceptive marketing, high-risk financial services or illegal substances.

More detail for US

More detail for Canada

Longcodes

This product has been retired

Available in USA

No

Available in Canada

No

Volume Limits

Content Restrictions

Alphatags / Business Name Senders

Available in USA

No

Available in Canada

No

Volume Limits

Content Restrictions

Shared Shortcodes

This product has been retired

Available in USA

No

Available in Canada

No

Volume Limits

Content Restrictions


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