SMS and MMS carrier fees

Updated 8 months ago

ClickSend passes through wireless carrier fees charged by carriers on messages sent.

We pass these fees to our customers with no markup. Please see the fee schedule below for both U.S. and Canadian carriers.

USA

By default, you'll send via a Toll-Free (TFN) number with ClickSend. You can also purchase a 10DLC or Shortcode by getting in contact with our 24/7 support team or your account manger.

Toll-Free - Outbound

Starting July 1, 2021, several mobile carriers have introduced additional fees for toll-free numbers. This is an industry-wide change that affects all SMS service providers.

Surcharges are listed by carrier below. We understand the unpredictability that comes with rates for different recipients, so we'll charge you a flat average rate as shown in the table below.

Carrier

SMS (USD)

MMS (USD)

Average % of Subscribers

Verizon

$0.0025

$0.005

29%

T-Mobile / MetroPCS / Sprint

$0.0030

$0.010

25%

AT&T

$0.0025

$0.003

45%

US Cellular

$0.0025

$0.005

~1%

Average

$0.0025

$0.0056

10DLC - Outbound

Starting Jan 1, 2021, several mobile carriers have introduced additional fees for 10DLC numbers. This is an industry-wide change that affects all SMS service providers.

Surcharges are listed by carrier below. We understand the unpredictability that comes with rates for different recipients, so we'll charge you a flat average rate as shown in the table below.

Carrier

SMS (USD)

MMS (USD)

Average % of Subscribers

Verizon

$0.0025

$0.005

29%

T-Mobile / MetroPCS / Sprint

$0.003

$0.010

25%

AT&T

$0.002

$0.0035

45%

US Cellular

$0.005

$0.010

~1%

TextNow

$0.002

$0.002

Unknown

Average

$0.0025

$0.0056

Short Code - Outbound

Several mobile carriers have introduced additional fees for short code numbers. This is an industry-wide change that affects all SMS service providers.

Surcharges are listed by carrier below. We understand the unpredictability that comes with rates for different recipients, so we'll charge you a flat average rate as shown in the table below.

Carrier

SMS (USD)

Average % of Subscribers

Verizon

$0.0025

29%

T-Mobile / MetroPCS

$0.0025

14%

Sprint

$0.0050

11%

AT&T

$0.0025

45%

US Cellular

$0.0035

1%

Average

$0.0029

Inbound

With ClickSend, Inbound messages are free. We absorb all carrier fees and don't pass them through.

Canada

By default, you'll send via a Toll-Free (TFN) number with ClickSend. You can also purchase a 10DLC or Shortcode by getting in contact with our 24/7 support team or your account manger.

Toll-Free - Outbound

In early 2021, Canadian carriers applied surcharges on outgoing messages sent to Canadian phone numbers from toll-free numbers.

Surcharges are listed by carrier below. We understand the unpredictability that comes with rates for different recipients, so we'll charge you a flat average rate as shown in the table below.

Carrier

SMS (USD)

Fido

$0.0094

Bell

$0.0138

Rogers

$0.0113

Telus

$0.0075

Freedom

$0.0075

Videotron

$0.0088

SaskTel

$0.0100

Average

$0.011

Inbound

With ClickSend, Inbound messages are free. We absorb all carrier fees and don't pass them through.


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