Available Sender IDs
You can choose from a few Sender ID options when sending to Portugal.
Registration and fees may apply.
Not sure which one to choose?
See our Sender ID guide or contact support — we're happy to help.
Shared numbers
Shared numbers are free, ready to use, and don’t need registration. Messages will be sent from our pool of local Sender IDs, so the number might be different each time.
Shared numbers are recommended for one-way messaging only.
Dedicated numbers
Send from a trusted, local number. Your messages will always come from a consistent Sender ID, which is perfect for establishing trust and recognition.
Purchase a dedicated number via our Dashboard by going to:
Sender IDs ➔ Buy a Number ➔ Portugal ➔ Buy
Alpha tags
Alpha tags allow you to use your brand name as your Sender ID instead of a number. Recipients cannot reply to messages sent using an alpha tag.
Register an alpha tag via our Dashboard by going to:
Sender IDs ➔ Manage Senders
Own numbers
Send messages using your own number. Replies will go straight to your phone.
Register your own number via our Dashboard by going to:
Sender IDs ➔ Manage Senders
Rules and best practices
OPT OUT rules
According to Comissão Nacional de Proteção de Dados (www.cnpd.pt) opt out apply just for Marketing traffic, and there are two scenarios:
Option 1) Brand/Enterprise sending Marketing text messages to their customer base (already opted in):
No need to include a unsuscribe method because when the suscriber hired a service or signed a contract (by written or electronicaly) , he/she accepted to receive text messages and do the opt out via the brand portal with their the customer credentials..
Option 2) Brand/Enterprise sending Marketing text messages to suscribers over an acquired DB (users non-opted in the brand yet):
Example, a person log in into the airport hot spot accepting terms that include receive promotional messages from third parties. In this case, the brand sending the campaing need to add the URL to allow the opt out, to carry the customer to a landing page and allow the opt out easily.
If brands don´t meet the above rules they can face high fines from CNPD
Content guidelines
Before you start sending, carefully review our sending guidelines to understand the types of messages you can't send.