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Equipment Alerts (through Email to SMS)

A common scenario for our customers is to use ClickSend to send Email-to-SMS for equipment alerts.
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Think a server or router than texts rather than emails when an error occurs or even just to send daily status updates.
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Follow this guide and you’ll see exactly where to go inside of ClickSend to set this up.
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Instructions

Step 1:
Login to the Dashboard.
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Step 2:
On the left sidebar, click SMS then in the drop down choose Email SMS.


​Step 3:
Next to 'Allowed Addresses', click the blue 'Add' button.
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Step 4:

Populate these details


​Email Address: The Email address that will be sending out the alerts such as – alerts@mycompany.com
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Using an email address you do not control/own to send?
Please be aware not to use a generic email address or one you have no ownership of, we provide some workarounds for this scenario
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Article for reference
​ Using an email address you do not control/own?


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​Subaccount: The ClickSend account you’ll be using, you can have multiple Subaccounts in the same environment. So different subaccounts could be used for different alerts.
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​Sender Number: How you want the SMS to appear on the recipients handset. In some countries we support Alpha Tags where you can send from ‘MyCompany’.
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​Step 4: Tell the equipment who to email – phonenumber@sms.clicksend.com

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