To use ClickSend actions like Send SMS, MMS, Voice, or Email in Make.com, you’ll first need to connect your ClickSend account.
Setup Steps:
Log in to your ClickSend account (or sign up for free).
Go to Developers > API Credentials.
Copy your username and API Key.
In Make, create a new Scenario and add a ClickSend module.
When prompted, paste your username and API key into the connection fields.
Click Save – you're connected!
Receiving Inbound SMS with Make
You can trigger Make scenarios using inbound SMS received through ClickSend.
Here’s how:
Set up Inbound SMS Trigger:
In Make, go to Webhooks > Custom Webhooks.
Click Add, name your webhook, and copy the URL.
In ClickSend:
Go to Message Settings > Inbound Rules
Create a new rule
Set the To field to your dedicated number (purchase one here) or leave as "Any" to use shared numbers.
Set Action to URL and paste the webhook URL from Make.
Optionally add keyword-based rules using the Match for field.
Click Add Test Reply to send test data to Make.
Click Add to save your rule.
Back in Make, click OK to finalise the webhook.
Add your Action app, and map the dynamic fields (from your test message).
You’re done! Incoming SMS can now trigger actions in any connected app in Make.
Troubleshooting Tips
Use your ClickSend username + API key (not your password).
Ensure your inbound rule is saved and active.
Check that the Webhook URL matches exactly what Make generated.
Use a dedicated number for consistent inbound support.
FAQs
Can I receive inbound SMS worldwide?
Not all countries support 2-way SMS. [Check supported countries here]
Inbound SMS won’t work if you're sending messages from an Alpha Tag and Own number..
Can I use shared numbers?
Yes, but shared numbers are used by many users.
For best results, we recommend purchasing a dedicated number.