COVID-19 (Coronavirus) Resource
As part of the MessageMedia Group, ClickSend is completely aligned with MessageMedia’s commitment to you during the current public health situation. Below are the most frequent questions being asked…
These templates are designed to be used by businesses in the health or beauty industry, following Covid-19 restrictions being alleviated. O pt-outs: As many of the customer-focused messages can be cl…
These templates are designed to be used as part of a "text for access" program to help overcome difficulties with customers, employees, patients, and contractors getting access to sites in a contactl…
We have drawn on our experience working with thousands of different businesses across a wide variety of industries and put together some templates that you may find useful for sending messages in cer…
The following templates are suitable for use with communicating with customers and staff in relation to changes in services, delivery options, staff shift changes, and general food & safety practices…
If you want to use any of the provided templates with your own contact data files (i.e. not using the data file templates provided), you will need to follow these instructions to ensure the field ref…
Before you need to send any important (and potentially urgent) messages, we recommend you make some time to adequately prepare your data, content and overall strategy so that you are ready to send wh…
When sending messages - especially in an emergency - it's important to make sure your messages are well structured so that the information contained is easily identified and assimilated by the reader…
The following templates are suitable for use with communicating with attendees and staff in relation to changes to event schedules, staff rosters, and event cancellations You can add an additional Op…
The following templates are suitable for use with communicating with customers and clients in relation to changes to trading hours, service availability, store policy, temporary closures - as well as…
The following templates are suitable for use with communicating with parents, students and staff in the education sector. You can add an additional Opt-out message by clicking on "Add Opt Out" in the…
The following templates are suitable for use with communicating internally with employees/team members etc. across a range of businesses. Some can also be used externally, depending on the audience (…
The following templates are suitable for use with communicating with patients and practitioners in relation to changes to appointments & guidelines, warnings, hygiene guides, an staff communications.…
Powered by HelpDocs (opens in a new tab)