Automate messages that customers actually want
Send the right message at the right time - automatically.
Examples:
Send SMS or MMS when someone fills out a form or signs up for an event or service
Schedule follow-ups or appointment reminders
Pause campaigns and auto-replies during public holidays
Perfect for: Marketing teams
Send at the right time - social hours, special dates, birthdays
Some messages matter more when they’re sent at the right moment. Perfectly timed communication that feels personal, not robotic.
Examples:
Send birthday greetings automatically — and never miss a special day
Deliver messages only during business or social hours
Time promotional messages for weekends or event reminders for the evening before
Perfect for: Businesses focused on customer engagement and retention
Manage Customers
Keep your CRM and contact lists up-to-date, easily.
Examples:
Sync new leads from forms to your favorite CRM
Tag or segment contacts based on actions they take
Trigger follow-up SMS based on last interaction
Log support requests from incoming messages
Perfect for: Sales teams, support teams
Keep teams in the loop
No more missed updates. Notify your team through your communication channels.
Examples:
Alert your team when a high-priority lead submits a form
Notify support when a customer replies after hours
Escalate unresolved issues to managers after X minutes
Assign tasks and share details as they come in
Perfect for: Operations, admins
Track activity and keep records automatically
Whether running campaigns, or tracking support tickets, automation makes record-keeping effortless.
Examples:
Log every SMS or MMS sent into Google Sheets or Airtable
Store submitted form or RSVPs in one place
Track customer replies and messages
Perfect for: Admins, account managers