ClickSend

With the ClickSend SMS plugin for Magento, you can:

Notify customers when their order status is changed to SHIPPED

Personalise SMS messages with placeholders like {ORDER-NUMBER}, {ORDER-TOTAL}, {CUSTOMER-NAME}, etc.

Set your Sender ID (dedicated number, alpha tag, or personal number)

- Get SMS alerts for new orders
- Notify customers when their order status is changed to SHIPPED
- Personalise SMS messages with placeholders like {ORDER-NUMBER}, {ORDER-TOTAL}, {CUSTOMER-NAME}, etc.
- Set your Sender ID (dedicated number, alpha tag, or personal number)

___________________________________________________________

(If the folder doesn’t exist, create it under your Magento root directory.)

Open your terminal, navigate to the site root, and run:

1. Download the ClickSend SMS package
2. Extract and upload to: app/code/
3. (If the folder doesn’t exist, create it under your Magento root directory.)
4. Open your terminal, navigate to the site root, and run:

composer require clicksend/sms:1.0.0<br>php bin/magento setup:upgrade

Open /app/etc/config.php in a code editor

1. Open /app/etc/config.php in a code editor
2. Add the following to the module list:
   'Clicksend_Sms' =&gt; 1,
3. Login to your Magento Admin
4. Clear the cache to finish installation

- Stores &gt; Configuration &gt; ClickSend

Username – Your ClickSend account username

Sender – Set a dedicated number, alpha tag (max 11 characters, no spaces), or leave blank to use shared numbers

Admin Phone Number – The number to receive admin SMS alerts

Debug Mode – Enable logging of API calls

SMS Admin on New Order – Toggle to send alerts on each new order

Compose SMS – Customise messages using placeholders:

- <code>{ORDER-NUMBER}</code>
- <code>{ORDER-TOTAL}</code>
- <code>{ORDER-STATUS}</code>
- <code>{CARRIER-NAME}</code>
- <code>{PAYMENT-NAME}</code>
- <code>{CUSTOMER-NAME}</code>
- <code>{CUSTOMER-EMAIL}</code>

- Username – Your ClickSend account username
- API Key – Found here
- Sender – Set a dedicated number, alpha tag (max 11 characters, no spaces), or leave blank to use shared numbers
- Admin Phone Number – The number to receive admin SMS alerts
- Debug Mode – Enable logging of API calls
- SMS Admin on New Order – Toggle to send alerts on each new order
- Compose SMS – Customise messages using placeholders:
  - <code>{ORDER-NUMBER}</code>
  - <code>{ORDER-TOTAL}</code>
  - <code>{ORDER-STATUS}</code>
  - <code>{CARRIER-NAME}</code>
  - <code>{PAYMENT-NAME}</code>
  - <code>{CUSTOMER-NAME}</code>
  - <code>{CUSTOMER-EMAIL}</code>

Don’t have a ClickSend account yet? [Sign up here]

After installing and configuring the plugin, SMS notifications will be sent automatically based on your settings.

Enter shipping details and customer contact info

An SMS will be sent to the Admin (shop owner)

1. Navigate to your online store
2. Add a product to your cart
3. Proceed to checkout
4. Enter shipping details and customer contact info
5. Click Place Order
6. An SMS will be sent to the Admin (shop owner)

The customer will receive a shipment notification SMS

1. Go to your Magento Admin Dashboard
2. Open the customer’s order
3. Change the order status to Shipped
4. The customer will receive a shipment notification SMS

Need help or troubleshooting support? Start a chat with us, and we’ll assist you!

Magento is a powerful open-source eCommerce platform that gives you complete control over your online store.

Integration Guide: Magento

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Integration Guide: Magento

Installation

Option 1: Manual Installation

Option 2: Composer Install

Option 3: Add via config.php (Advanced)

Configuration

Sending SMS from Magento

Example Flow – New Order

Send SMS to Customer on Shipment