How to send a Quick Fax
Navigate to the Quick Fax.
Select the paper quality as regular or high.
Enter in the number you’re sending to. You can send to up to 1,000 recipients at once.
Choose your ‘From’ number.
Upload your document in a supported format (PDF, DOCX, etc.).
Click Send Now or Schedule.
You can send from your own fax number. Learn how to port your fax number to ClickSend.
How to send Fax from your email
You can send faxes to up to 1,000 recipients from your email account.
To send fax from your email address, you must add that address as an allowed address. You can manage allowed addresses via the Dashboard.
Open the email that you have registered as an allowed address
Compose a new message
In the ‘To’ field, enter the recipient’s fax number followed by @clicksend.com.
For example: 123456789@clicksend.comAttach the document you want to fax
Click Send to deliver the fax
Don’t want to add your email as an allowed address? You can send via email by using your API key. Learn more about fax via API.
Understanding fax statuses
These are the possible statuses you may see when sending a fax:
Status Text | Description |
Failure to handshake with answering party | ClickSend dialled the destination number and the call was picked up, but our system did not receive a fax handshake in a timely period. |
Fax successfully sent | ClickSend sent the fax data and received the standard ‘all data received OK’ signal from the receiving fax machine. |
No answer | ClickSend dialled the destination number but the call rang out without being picked up. |
Check number and try again | ClickSend dialled the destination number but did not detect a busy signal or a timely pickup. |
Busy | ClickSend dialled the destination number and received a busy tone. |
Error during transmission | The fax call connected, and ClickSend started sending the data. However, the call ended before the receiving fax confirmed it received all the pages. Some or all pages may have been sent successfully. |