Fax

Fax Statuses

These are the possible statuses you may see when sending a fax: Status Text. Description. Failure to handshake with answering party ClickSend dialed the destination number and the call was picked up,…

Fax - What file formats are supported?

Paper Size. We support A4. All sheets will need to be in portrait orientation. You can still send landscape pages, they must be in portrait orientation though. File Size. 4 MB max. A maximum of 99 pa…

How many fax recipients can I send to at once?

You can send up to 1,000 recipients at once when sending via quick fax, email-fax and with each API call.

How to send a fax via email?

Sending a fax via email is an easy process. There is no need for a fax machine or paper. It is just like sending a normal email with an attachment. You can send it through ClickSend's dashboard insta…

Request a fax number

We can source fax numbers in most countries if they are unavailable on the dashboard or if you are looking for a specific area code. Please let our 24/7 chat support team know what you are searching…

Toll-free fax numbers

Faxes sent to toll-free/shared cost numbers are charged at twice the normal rate. In most cases, toll-free fax numbers begin with +1800, +1888, +1877, +1866, +1855 and +1844.

Can I increase the Fax quality?

Yes you can. Fax quality can be adjusted here: https://dashboard.clicksend.com/messaging-settings/fax/general

Fax Porting

We can port your existing fax number to ClickSend. You will then be able to use all of ClickSends functionality such as sending faxes online and email to fax. A simple port can take up to 40 days to…

Can you port our fax number to ClickSend?

Yes, we can port your existing fax number to ClickSend. Let our support team know and we will organise a porting form to be sent to you. Please allow up to 30 working days for the porting process. Pr…

How to fax from Gmail

Sending a fax from Gmail is an easy process. There is no need for a fax machine or paper. It is just like sending a normal email with an attachment. To get started you can sign up for a free ClickSen…

Retry faxes on failure

We automatically retry faxes 2 times (3 attempts total) with 1-2 minutes between retires.

How to send a fax from your computer

To send a fax from your computer, you can achieve this from our ClickSend dashboard. To get started, you can sign up for a free ClickSend account here: https://www.clicksend.com/signup Follow these s…

Fax