Fax Statuses
These are the possible statuses you may see when sending a fax:
Status Text | Description |
Failure to handshake with answering party | ClickSend dialed the destination number and the call was picked up, but our system did not receive a fax handshake tone in a timely period. |
Fax successfully sent | ClickSend sent the fax data and received the standard "all data received OK" signal from the receiving fax machine |
No answer | ClickSend dialed the destination number but the call rang out without being picked up. |
Check number and try again | ClickSend dialed the destination number but did not detect a busy signal or a timely pickup. |
Busy | ClickSend dialled the destination number and received a busy tone. |
Error during transmission | The destination fax number was dialed and ClickSend received a fax tone on pickup; ClickSend commenced sending fax data but the call was terminated before ClickSend received the standard “all data received “OK” signal from the receiving fax machine / service. Some, possibly all, of the transmitted pages may have been sent successfully. |