Fax Statuses

Updated 4 months ago

These are the possible statuses you may see when sending a fax:

Status

Description

Fax successfully sent

ClickSend sent the fax data and received the standard "all data received OK" signal from the receiving fax machine

No answer

ClickSend dialed the destination number but the call rang out without being picked up.

Check number and try again

ClickSend dialed the destination number but did not detect a busy signal or a timely pickup.

Busy

ClickSend dialled the destination number and received a busy tone.

Error during transmission

The destination fax number was dialed and ClickSend received a fax tone on pickup; ClickSend commenced sending fax data but the call was terminated before ClickSend received the standard “all data received “OK” signal from the receiving fax machine / service. Some, possibly all, of the transmitted pages may have been sent successfully.


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