Why is there a long pause when using text to voice?
This can happen when 'Answering Machine Detection' is turned on as our systems does it's checks to detect an answering machine tone.
How to adjust Text to Speech Voice calls
You can add pauses, breaks or even change the read out speed of TTS voice calls. Add a pause/break. Basic: Use a comma or full stop as a small pause e.g. "Please enter your activation code 9, 0, 9, 0…
How does answering machine detection work?
We are using a Call Progress Analyzer (CPA) when doing answering machine (voicemail) detection. While there is no consistent signalling difference between a call picked up by a human or a machine, we…
How many characters can I send in a voice call?
For voice calls (Text to speech), we charge depending on the number of characters you send. For example, if you send up to 300 characters, we'll only charge you for 1 message. If you send 301 charact…
Does your Voice (TTS) service support DTMF tones?
Yes it does. Please get in contact with us to discuss.