Short code vs Long code
Long codes are normal mobile numbers (normally 8-12 digits long).
Short codes are like a normal mobile number, but are shorter (normally 4-8 digits long). Some people prefer short codes for advertising since it's a shorter number to remember. Some countries require business traffic to be sent over short codes. See country specific restrictions below.
Australia
Short codes are 6 digits. Short codes typically take 4 weeks to setup.
In Australia, you can choose to send traffic over long or short codes, there is no difference. A single long code or short code can be used to send unlimited traffic.
See pricing here
USA
Short codes are 5 digits long. A dedicated short code typically takes 8-12 weeks to setup.
If you're sending marketing messages, your traffic should be sent over a short code. Get in contact with our team to purchase a dedicated short code.
See pricing here
New Zealand
Short codes are 4 digits long. A shared short code is already setup on your account for free when you send to New Zealand.
All traffic is required to be sent over a short code. This is a network regulation. If any other providers are using long codes to send in New Zealand, they're using grey routes.
See pricing here