Cancel your account or a number (SMS, Voice, Fax)
To cancel your account, or a dedicated number, you'll need to submit a cancellation request to our Support Team. You can reach out to our 24/7 live chat support team to cancel your account or any of your dedicated numbers.
If you do not request a cancellation, your account and dedicated number will remain active. Merely stopping use of your account does not amount to a cancelation request.
Dedicated numbers have a monthly fee that is due on the first of each month. For this reason, if you do not specifically ask support to cancel your account or number, we have no way of knowing that is what you want, and you will be charged again.