Mulesoft - Send automated SMS and MMS Globally
Introduction
Send automated SMS and MMS messages with Anypoint Studio and Design Center in MuleSoft. You can add messaging to any processes — send alerts, vital notifications, personalised messages and more.
Follow the below steps below to set up and send automated messages via MuleSoft.
Deploy MuleSoft's Anypoint Studio
- To connect to Mulesoft, you’ll need your ClickSend API credentials. If you don’t have a ClickSend account, create an account here.
- Download Anypoint Studio and add the details required.
![](https://files.helpdocs.io/4abz6eqtwz/articles/h90o5qf9c8/1697091220638/screenshot-2023-10-12-at-2-13-23-pm.png)
Add ClickSend to Anypoint Studio
- Once you have Anypoint Studio setup, you’ll need to add ClickSend. Just search 'ClickSend' in the Exchange.
- Select the ‘ClickSend Dependencies’ and click 'Add'. Then click ‘Save’.
Setup SMS as an action
- To start using SMS, drag the ‘Send SMS’ connector to your workflow in Anypoint Studio. [show GIF dragging SMS connector]
- Click on ‘Send SMS’ connector to open the connector settings. Then create a connection by clicking the plus button.
- Input your ClickSend API Credentials into the designated username and password fields. Then click ‘OK’ to save your credentials.
- Customise the SMS action by adding the phone number and message. You have the option to dynamically fetch the phone number and other parameters from either the trigger app or a webhook payload.
How to use the message fields
To: add the recipient's phone number
From: add the sender number or name of the message (optional)
Message: add the content of your outgoing message.
Custom String: You can add specific, variable content to your SMS messages (optional). More info.
Setup MMS as an action
- To start using MMS, drag the ‘Send MMS’ connector to your workflow in Anypoint Studio. [show GIF dragging MMS connector]
- MMS uses the same connection configuration as SMS action. Please refer to step 6 if you haven't created a connection yet. [attach screenshot for MMS config].
- Once you've set up a connection between ClickSend and Mulesoft, you can personalise the MMS action by filling out the necessary fields — Recipient phone number, Subject, Message, and Media.
You have the option to dynamically fetch the phone number and other parameters from either the trigger app or a webhook payload.Note: You can use either of the two of the below options for attaching your media file:- File path: You can provide the path parameter to the locally hosted media file on your computer.
- File URL: a public media file URL.
How to use the message fields
To: add the recipient's phone number
From: add your purchased MMS dedicated number or you can leave it blank to use our pool of shared numbers.
Message: add the content of your outgoing message.
Subject: It is a required field for the subjest of your MMS message.
Media File: Select File path or File Url.
Custom String: You can add specific, variable content to your SMS messages (optional). More info
![](https://files.helpdocs.io/4abz6eqtwz/articles/h90o5qf9c8/1697011056307/screenshot-2023-10-11-at-3-57-29-pm.png)
Troubleshoot
If you’re having problems, please check the following:
- Check your Authentication. It should be using your ClickSend's username and API key not your ClickSend password.
- Make sure you have credit in your balance. Check and top up here.
- Fill in all required parameters in the payload. Required fields are
to
andmessage
if it is for SMS andto, body, subject, message and media
for MMS. - If you are using Business name as Sender id and it's not functioning as expected, please review the following:
- Exceeded characters. Only 11 characters without space is allowed for Business name
- Global sending disabled on the country you are sending to. Please reach out to support for assistance. More info
- Country you are sending to does not support business name
FAQS
- Can I send messages from a business name/Alpha tags?
- Yes, however some countries do not support business names/alpha tags. Find out which countries support sending via a business name here.
- Note that your business name/alpha tags needs to be 11 characters or less, without spaces. - How do I add a business name/alpha tags as the sender of my messages?
-Add the 11 character business name/alpha tag on the 'From' field.
- Where can I get replies on my messages?
-Find your outbound and inbound SMS history here.