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Guatemala (+502)

Your handy guide to sending in Guatemala

You can send One-Way in Guatemala with a registered alpha tag.

MMS isn't supported in this country.


Available Sender IDs

You can only send via registered Alpha Tags in Guatemala. Messages sent from an unregistered Alpha Tag will be delivered at best effort on ClickSends default Alpha Tag.

Registration and fees may apply.

Alpha Tags

Alpha tags allow you to use your brand name as your Sender ID instead of a number. Recipients cannot reply to messages sent using an alpha tag.

To register an alpha tag, please contact support.

Alpha tag registration usually takes 4 weeks.

Registration requirements

When registering an alpha tag, you will need to provide:

  • Alpha tag (Maximum 11 characters with no spaces)

  • Description of traffic

  • Example message

  • Name of the contact person, email and phone number

  • Name of the company

  • Business nature and cope of activity

  • Business Presence — International / Local

  • Company Address

  • Company Registration Number

  • VAT Identification Number

  • Number of years in business

  • Web page

  • Must complete a registration form that will be sent by our Global Sending Specialist.


Content guidelines

Before you start sending, carefully review our sending guidelines to understand the types of messages you can't send.

Drugs, Cannabis & Related Products

No messages that promote, advertise, or reference any of the following — regardless of whether they are legal in your region:

• Illegal or controlled substances

• Cannabis or CBD products

• Prescription or pharmaceutical medications

• Nicotine, vaping, or e-cigarette products

Adult Content

No sexually explicit or suggestive content of any kind. This includes:

• Pornography or sexually explicit material

• Escort or adult entertainment services

• Strip clubs or similar venues

• Explicit images or media Links that redirect users to adult content websites

Personal Messaging & Dating

No personal, non-commercial messages sent to individuals, and no content related to dating platforms, apps, or services. SMS/MMS must be used for legitimate business purposes only.

Spam, Phishing & Malicious Content

No messages designed to deceive, defraud, or harm recipients. This includes:

• Unsolicited bulk messaging (Spam)

• Phishing, messages that impersonate a brand or person to steal information

• Links or attachments containing malware or harmful code

• Any content intended to trick or manipulate recipients

Hate Speech & Discrimination

No messages that attack, demean, or discriminate against any person or group based on characteristics including:

• Race or ethnicity

• Religion or beliefs

• Sexual orientation or gender identity

• Political affiliation or views

Additionally, you must adhere to the specific local regulations outlined below:

  • Gambling content is only permitted subject to compliance with all applicable local laws & regulations.

  • No religious content

  • No political content

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