How do I find where I am sending emails from?

To find where Transactional Emails are being sent from in the platform, search your codebase for calls to the ClickSend Email API endpoint (https://rest.clicksend.com/v3/email/send) or references to TransactionalEmailApi

How to start using Mailjet

Mailjet is our recommended partner for sending Emails.

Who is Mailjet

Mailjet is our sister company in Sinch that helps businesses create, send, and optimize email communications. Mailjet serves both marketing and transactional use cases:

Marketing email: newsletters, promotional campaigns, lifecycle marketing, and automated customer communications.

Transactional email: application-generated messages such as password resets, account notifications, receipts, order confirmations, and other operational emails.

Serving SMB and mid-market businesses, the platform combines a self-service email marketing application with developer-focused email infrastructure, allowing organizations to manage both marketing and transactional email from a single platform.

Mailjet operates two core surfaces.

The UI, providing marketing functionality such as segmentation, stats, templates, forms, landing pages, etc..
The developer platform is inclusive of our Email API, Content API, smtp relay, SDKs, integrations, webhooks and tracking events.

Differences between Clicksend and Mailjet

Terminology

There are a number of terms that are different between the platforms

Clicksend	Mailjet
Campaign builder	Email Editor
Open, click & delivery tracking	statistics, campaign comparison, A/B testing & deliverability reports
Transactional & marketing email via API	Send API, SMTP relay, Webhooks, and Parse API - built for developers
Contact management & basic segmentation	Contact management, segmentation, validations, & subscriber management.
Pay-as-you-go, no monthly fees	Scalable monthly plans from $9/mo - grow without switching platforms

Pricing

As you know, Clicksend is based on a pay as you go model, with the credits being usable across all its products.

Mailjet uses a subscription model, with scalable monthly plans starting at $9/month.

They support USD, EUR and GBP as their billing currencies.

Here's a quick overview of the features they offer, but find the full plan details at https://www.mailjet.com/pricing/.

All new users to Mailjet have access to the Premium features for 30 days

Feature	Starter	Essential	Premium
Cost (USD) / month	$9	$17	$27
Emails / month	8,000	15,000+	15,000+
Contacts	Up to 2,000	Unlimited	Unlimited
Drag & Drop Email Editor	✓	✓	✓
AI Content Creation	-	✓	✓
Segmentation	-	✓	✓
Automations	-	-	✓
Landing Pages	-	-	✓
Advanced Stats	-	-	✓
No Mailjet Branding	-	✓	✓
Priority Support	-	-	✓

1. Signup for a free account

Head over to https://signup.mailgun.com/new/signup and create your account. Follow the guided setup to activate your account. Once you've clicked the verification link in your email, you can now send emails from that email address.

2. Send your first email

Create your first campaign at https://app.mailjet.com/campaigns. Pick from the list of templates, or create your own.

3. Check your inbox

Your email should arrive in a few seconds. If you did not receive it, check your spam folder, or the logs for more information

Once that you've seen how easy it is, the next steps are to set up your account for sending in mass.

Sending in Bulk

There are 2 things you'll need to setup for sending.

1. Importing your contacts

In order to send to a larger list of contacts, simply add them via https://app.mailjet.com/contacts. You can upload them in bulk using the following formats: .csv, .txt or .rtf

2. Setting up a verified sender

The email you signed up with was automatically added as a verified sender. To add more, do so at https://app.mailjet.com/account/sender.

Alternatively, you can verify the entire domain, allowing you to send from any address tied to that domain with no further validation. Note that you will need access to your website hosting, or domain registration account in order to do so.

Why is verification important?

Verifying your domain improves deliverability, reducing the chances that your email ends up in the Spam folder.

For our Transactional Email Users

The starting steps are the same as above. You'll need to create an account, and get the domain or sender address verified.

Sending an email

You have 2 options to send Transactional Emails

Option 1 - Send Email API

To send an email via the API, do a POST request on /v3.1/send with this sample payload.

{

"Messages":

[

{

"From": {

"Email": "$SENDER_EMAIL",

"Name": "Me"

"To": [

{

"Email": "$RECIPIENT_EMAIL",

"Name": "You"

}

"Subject": "My first Mailjet Email!",

"TextPart": "Greetings from Mailjet!",

"HTMLPart": "<h3>Dear passenger 1, welcome to <a href=\"https://www.mailjet.com/\">Mailjet</a>!</h3><br />May the delivery force be with you!"

}

]

}

More information can be found at https://dev.mailjet.com/email/guides/getting-started/#send-your-first-email

Option 2 - SMTP relay

Sending via SMTP relays are also supported by Mailjet. More details on the configuration can be found at https://dev.mailjet.com/smtp-relay/overview/

Tracking emails

To track important events linked to the sent emails, for example whether the recipient opened the message, or clicked on a link within, do a GET request on /messagehistory/{message_ID}.

{
    "Count": 4,
    "Data": [
        {
            "EventAt": 1546958313,
            "EventType": "sent",
            ".........................."
        },
        {
            "EventAt": 1546958354,
            "EventType": "opened",
            ".........................."
        },
        {
            "EventAt": 1546958355,
            "EventType": "clicked",
            ".........................."
        }
    ],
    "Total": 4
}

FAQs

What will happen to my credit balance?

You can continue to use your credits for our other products. Try out SMS as an alternative channel of communication.

What will happen to my account?

Your account will not be deleted. It will still be active, and available for use with our other products unless you decide to delete it.

What will happen to my data and sending history?

Your data and sending history will still be available in accordance with our existing data retention policies. This means that the record will be available for 4 months after the email was sent.

What's happening to the other products?

Access to SMS and MMS will not be affected. You can continue to send as normal.

Can I migrate my dedicated IP across?

No. You will have to purchase and set them up at Mailjet. Dedicated IPs will only be available for the Premium plans, with volumes starting at 100k / month.

Can I use a shared IP to send?

Yes! In fact, that is the default for most accounts. Simply set up and verify, and you're ready to go. There is no extra charge for using a shared IP.

Mailjet Migration