This guide gives you a quick overview of the features available for sending SMS with ClickSend. Whether you're just getting started or need help with advanced settings, you'll find the right information here.
What is SMS?
SMS (Short Message Service) lets you send text messages to mobile phones. It was first introduced in the early 1990s and remains one of the most widely used communication tools worldwide.
As a business communication channel, SMS offers a fast and direct way to reach customers. With much higher open rates than email, SMS is an affordable and scalable channel for both marketing and transactional messages.
Ways to send
It's easy to send SMS with ClickSend, and there are multiple ways to do it. Start sending quickly and easily via our web-based dashboard, messaging API, or library of third-party integrations.
Quick SMS: Send up to 1,000 messages in a few quick clicks.
SMS campaign: Send to a list of up to 10,000 contacts, with detailed analytics and reporting.
Messenger: Manage replies and conversations in real time.
Email-to-SMS: Send SMS messages directly from your email inbox.
Settings and customisation
You can adjust your SMS settings to save time and personalise your messages.
SMS templates: Reuse saved message templates to speed things up.
SMS placeholders: Add dynamic fields to personalise each message.
Scheduling messages: Choose a specific time and date for your message to be sent.
Sending links and short URLs: Include links without using too many characters.
Technical details
For more advanced information, the following guides can help you understand how SMS works under the hood:
SMS character limits: See how message length affects delivery and cost.
Unicode vs plain text: Learn when to use standard characters and when Unicode is required.
Troubleshooting and support
If something isn’t working, these resources can help you diagnose and resolve issues. Contact support if you need additional help.
SMS error codes: Look up specific error codes and learn how to fix them.