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Charitable Donation Messaging

Sending Charitable Donations in the United States

Updated over 2 weeks ago

Charitable donation campaigns should be registered as Donations Campaign with either a TFN, 10DLC or Shortcode.

Eligibility for Donation Messaging

Donations are permitted only if the sender is:

Guidelines for Sending Donation Messages

  1. Message Content

    • Eligible organizations may request donations in the message body.

    • A URL link to a donation page can be included.

  2. Data Usage Restrictions

    • Only the organization directly involved in the donation campaign may use the mobile subscriber data (contacts).

    • Sharing subscriber data between organizations is prohibited.

  3. Types of Donations

    • Monetary donations (e.g., direct financial contributions).

    • Physical donations (e.g., clothing, supplies).

  4. Verification Requirements

    • Political organizations or organizations with a verified campaign token may request donations.

    • Tax-exempt charities must be classified as 501(c)(3) and provide an IRS determination letter confirming their status. This document should be attached to the campaign registration.

    • Churches are automatically considered 501(c)(3) organizations under U.S. law.

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