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Old vs New

Updated this week

Moving to the New Automation Builder

We’re excited to introduce our new Automation Builder — a more powerful, flexible way to create automations across ClickSend and your favourite apps.

If you’ve been using the original Automations tool, here’s what you need to know:

Your existing automations are still runningAny automations you’ve already set up will continue to work as usual. There’s no need to take immediate action. But when you’re ready, we recommend recreating them in Automation Builder to unlock more features and integrations.

What’s new in Automation Builder

  • Support for more apps like Salesforce, Slack, Trello, and Google Sheets

  • Flexible triggers, including scheduled automations and webhooks

  • More control over logic, timing, and conditions

  • A visual builder that’s easy to use (no code required)

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Want a hand moving your current workflows to the new builder? Chat with support — we’re happy to help.

Don’t see Automation Builder yet?

We’re rolling it out gradually. If it’s not available in your dashboard yet, we’ll let you know as soon as it is.

Need early access? Request it here or email support@clicksend.com.

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