How to register a 10DLC campaign
When purchasing a 10DLC number via the Dashboard, you will be directed to a campaign registration form. Below is a complete list of everything you'll need before you get started.
If you require help with this process or wish to purchase additional 10DLC numbers for an existing campaign, please contact support.
What you'll need
Gather your business information
Legal company name
Country where you’re registered
Tax ID (like an EIN for US businesses)
Website address
Prepare your campaign details
Choose your use case (for example, customer support or promotions)
Write a short description of what you’ll be sending
Add a few sample messages
Describe how people opt in
Explain how people agree to receive your messages (for example, filling in a form or texting a keyword)
Provide links and examples of the opt-in process
Submit your registration
Fill out your brand and campaign forms through your SMS provider
Double-check everything matches your official records
Get your TrustScore
After you submit your details, you’ll get a TrustScore
This score affects how fast and how many messages you can send
Wait for approval
Standard campaigns are usually approved within a few business days
Special Use Cases might take longer if extra checks are needed
Eligibility for overseas businesses
If your business is based outside North America, you can still register a 10DLC if you’re in an eligible country. The process is the same.
Tips for a smooth registration
Keep your use case clear and specific
Show real examples of how people opt in
Make sure your business name, website, and tax details match up
Avoid mixing different types of messaging into one campaign