Postcards/Letter 'WaitingProduction' status

Updated 11 months ago

The 'WaitingProduction' status for postcards/letters means that our team is currently processing the item. It will either move to the 'Sent' or 'Failed' status after this.

The 'WaitingProduction' production is changed when the letter has been printed and posted, this may take about a day after you submit the letter. The print rooms are open Monday-Friday so if the letter is submitted over the weekend, the status might only get changed on Monday or Tuesday at the latest.

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