Email Statuses

Updated 2 years ago

These are the possible statuses you may see when sending an email campaign:

Status

Description

Delivered

Message has been successfully delivered to the receiving server. For example if their email address is johnsmith@gmail.com, the message has successfully been sent to Gmails server. 

Processed

Message has been received and is ready to be delivered.

Dropped

You may see the following drop reasons: Invalid SMTPAPI header, Spam Content (if spam checker app enabled), Unsubscribed Address, Bounced Address, Spam Reporting Address, Invalid, Recipient List over Package Quota

Deferred

Recipient’s email server temporarily rejected message.

Bounce

Receiving server could not or would not accept message.

SpamReport

Recipient marked message as spam.


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