What's the difference between the Completed and Sent status?

Updated 5 years ago

Completed: the message has been forwarded to the network

Sent: the message has been delivered to the handset (or network if handset delivery notifications aren't supported).

If messages are stuck on Completed, it means we haven't received a delivery report from the networks yet. It's more than likely that the message was delivered to the handset, since if it failed, we definitely would've received a failure report.

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