What does the Throttled status mean

Updated 5 years ago

Sometimes you might see the status 'Throttled'.

This means an identical message has been sent to the same recipient within 5 seconds.

It's ok to send multiple different messages to the same recipient at the same time, or to multiple recipients. 

This is a safety feature to prevent duplicate messages from being sent.

If you need multiple identical messages to be sent to the same recipient, try changing the message slightly.

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