Colombia +57

Updated 3 months ago

1-Way SMS

All outbound messages will be overwritten with the shortcode '85137'.

2-Way SMS

Supported via a dedicated shortcode.

Regulations & Best Practices

Time restrictions

Marketing content can not be sent Monday - Sunday 8pm-8am.

A new Colombian law has been brought in that regulates when a customer can send Collections message. (Collection SMS refers to notifications that aim to achieve payment for a product or service or cancellation of a debt.) 

Collections should not be sent outside of the below hours: 

Monday - Friday: 7am-7pm 

Saturday: 8am-3pm 

Sundays and local holidays you can not send collection messages.  


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