Why can't I send to the US?

Updated 2 months ago

With recent changes in the US, all messages sent to US numbers will require to be sent on a registered TFN before being able to send.

What does this mean?

When you sign up, your number will be unregistered until you have submitted your TFN application. Once the application is approved by our team the application will be sent to the carriers for approval. Until verified with the carriers you will not be able to send. Verification from the carriers can take 1-7 days and once registered you will be able to send using yout number.

How can I register for a TFN?

You can register your TFN here: https://dashboard.clicksend.com/numbers/sms

For further support, please contact our 24/7 chat.

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