Security

Security

De-identify Message History

We can automatically strip out the message body after a certain period of time automatically. The message body will be replaced with these characters: **** You can choose when you want this to happen…

General Data Protection Regulation (GDPR) Data Processing Schedule

Please refer to our legal docs here: https://www.clicksend.com/legal

Is ClickSend GDPR & CCPA Compliant?

Yes, ClickSend is GDPR and CCPA compliant. For more information refer to our Legal Documents: https://clicksend.com/legal

Security Registered Assessors Program (IRAP) Compliance

AWS has been assessed as IRAP compliant. IRAP Compliance letters can be found here: Letter of Compliance 2019. Letter of Compliance 2020.

Uh Oh! Sqreen has detected an attack

If you get the message below, your IP has been blocked from accessing our system because of a number of failed login attempts. Try again in 1 hour. If it's still not working, contact our team to have…

Is ClickSend HIPAA/ISO compliant?

Assurance programs. We use AWS for our data centre which is HIPAA/ISO compliant. While our data centre is HIPAA compliant our organisation is not, we will be unable to sign any BAAs referring to HIPA…

How secure are file uploads?

Using the /uploads endpoint, any files you upload will be assigned a unique GUID. Example: 6586DD62-F6CB-4D87-A36C-6DC0524ACA8C.pdf Anyone with access to the file URL will be able to open the file. T…