De-identify Message History
We can automatically strip out the message body after a certain period of time automatically. The message body will be replaced with these characters: **** You can choose when you want this to happen…
Can I make my file uploads/received files private?
For products like Fax, Post and MMS, files are stored online. Say with MMS for example, if you receive an inbound MMS, we'll send you a URL to access the image. There are 2 options: 1. Public - anyon…
General Data Protection Regulation (GDPR) Data Processing Schedule
Please refer to our legal docs here: https://www.clicksend.com/legal
Is ClickSend GDPR & CCPA Compliant?
Yes, ClickSend is GDPR and CCPA compliant. For more information refer to our Legal Documents: https://clicksend.com/legal
Security Registered Assessors Program (IRAP) Compliance
AWS has been assessed as IRAP compliant. IRAP Compliance letters can be found here: Letter of Compliance 2019. Letter of Compliance 2020.
Uh Oh! Sqreen has detected an attack
If you get the message below, your IP has been blocked from accessing our system because of a number of failed login attempts. Try again in 1 hour. If it's still not working, contact our team to have…
Is ClickSend HIPAA/ISO compliant?
Assurance programs. We use AWS for our data centre which is HIPAA/ISO compliant. While our data centre is HIPAA compliant our organisation is not, we will be unable to sign any BAAs referring to HIPA…