Can I cancel a letter?
Our Post system is automated. However, if you notice your error early enough, you may be able to edit your letter. If your letter is marked as Scheduled, you can edit or cancel it before it’s sent. Just head to the Dashboard to manage scheduled letters.
If you have scheduled a letter, and you'd like to cancel it, you can do so from your account here: https://dashboard.clicksend.com/#/post/reporting/scheduled
You cannot edit the letter if the status is Queued or Sent — as your letter is already being processed or dispatched. To avoid any hiccups, we recommend double-checking your details before hitting submit.