Kuwait +965
- Alpha tags require pre-registration, and generic alpha tags are blocked.
- Only one-way messaging is supported, two-way messaging is not allowed
1-Way SMS (Outbound, MT)
Traffic is classified under two main categories:
International
- Meant for all international companies communicating with their client base
- Registered alpha tags only
Domestic
- Meant for local Kuwaiti companies to communicate with their existing client base
- Registered alpha tags only - available only on Local
How to register an Alpha Tag
To register, please provide the following details:
- What alpha tag do you want to be registered with? (11 characters maximum with no spaces).
- An example message
- Traffic type (transactional or marketing/promotional).
- Your website URL
- Company Name
- Company Address
- Zip code
- Country
- Contact name, number, and email address
Message Capabilities
- Concatenated SMS: Supported
- GSM Standard Encoding: Supported
- GSM Extended Encoding: Supported
- Unicode Encoding: Supported
Regulations and Best Practices
Sender Address
- Sender address should be the name of the brand or app where the messaging content originates from
- If a brand plans to send transactional & marketing traffic, then 2 separate alpha tags are required to be registered (this is per operator regulation)
- 1 sender address for transactional (which bypasses DND filters)
- 1 sender address for marketing (which has DND filtering applied)
- Generic sender addresses (including numeric) are not allowed and will be blocked by the operators
Forbidden content types
- Adult
- Alcohol & tobacco
- Gambling
- Medicines/drugs
- Political
- Religious
Marketing
- No official messaging curfew or time restriction, but operators prefer not to send promotional SMS between 21:00 - 09:00 local time (GMT + 03:00)
- No opt-out content is required for marketing SMS
- DND filtering is applied