Kuwait +965

Updated 7 months ago

  • Alpha tags require pre-registration, generic alpha tags are blocked.
  • Only one-way messaging is supported, two-way messaging is not allowed

1-Way SMS (Outbound, MT)

Traffic is classified under two main categories:

International

  • Meant for all international companies communicating with their client base
  • Registered alpha tags only

Domestic

  • Meant for local Kuwaiti companies to communicate to their existing client base
  • Registered alpha tags only - available only on Local

Message Capabilities

  • Concatenated SMS: Supported
  • GSM Standard Encoding: Supported
  • GSM Extended Encoding: Supported
  • Unicode Encoding: Supported

To register, please provide your Account Manager or our 24/7 Chat agents with the following details:

  1. What alpha tag do you want registered? (11 characters maximum with no spaces).
  2. What are your business details?
  3. An example message
  4. Traffic type (transactional or marketing/promotional).
  5. Your website URL

Regulations and Best Practices

Sender Address

  • Sender address should be the name of brand or app where the messaging content originates from
  • If a brand plans to send transactional & marketing traffic, then 2 separate alpha tags are required to be registered (this is per operator regulation)
  • 1 sender address for transactional (which bypasses DND filters)
  • 1 sender address for marketing (which has DND filtering applied)
  • Generic sender addresses (including numeric) are not allowed and will be blocked by the operators

Forbidden content types

  • Adult
  • Alcohol & tobacco
  • Gambling
  • Medicines/drugs
  • Political
  • Religious

Marketing

  • No official messaging curfew or time restriction, but operators prefer not to sender promotional SMS between 21:00 - 09:00 local time (GMT + 03:00)
  • No opt-out content required for marketing SMS
  • DND filtering is applied


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