How to Customise Sender ID in Microsoft Power Automate?
Are you wanting to send SMS from Microsoft Power Automate from a Business Name or any customised phone number? Yes it is possible and easy to add as it only has few steps.
Business Name and customised number as a Sender ID is not supported on all countries but for those that are supported, kindly follow through this guide on how to add it up.
- After adding a trigger, add Send SMS action under ClickSend SMS.

- Fill up the fields and then click the small button where green arrow points at to see entire array.
- On the array, add coma (,) at the end of the body value. Then add this in the next line
"from": "MyCompany"
So it should look like this:

You can replace the "MyCompany" to your own company name. It only allows 11 characters with no spaces.
If company name exceeded 11 characters, it will not be sent.
Save the flow and when a trigger takes place, an SMS will be sent automatically from a Business Name you provided.
- SMS history can be monitored in the ClickSend Dashboard. You can also see what From you have used on sending the SMS from Power Automate.
That's it! Now you can send SMS from your business name.
Note: If you do not prefer this, there is another way to use Business name as a From. Please contact/chat our customer service to override Sender ID.
Or follow the progress and leave a vote here: https://dashboard.clicksend.com/#/feature-request/p/able-to-customise-sender-id-in-microsoft-power-automate as we are planning to add From field on ClickSend SMS Connector.
Not able to follow the instructions above? Watch this video.