Send SMS with Infusionsoft
You can Integrate SMS into Infusionsoft using ClickSend. This also supports our other products like Fax, MMS, Voice, Post and Email Marketing.
Option 1 - Using Zapier
This can be done via Zapier.com - a system that connects us with Infusionsoft. More info:
https://zapier.com/zapbook/clicksend/infusionsoft/
Let us know if you need any help with the setup.
Option 2 - Using our API directly
You can add our API directly into Infusionsoft to send SMS.
Within each Infusionsoft campaign toolbox under "Process" there is a function called Send HTTP Post. We can use this to call the ClickSend SMS API and send a text message.
To integrate, drag the Send HTTP Post item into your campaign sequence and then click on it.
You will see a field to enter a POST URL.
Post URL: https://api-mapper.clicksend.com/http/v2/send.php
Under this field you will see another field called Name / Value Pairs, you can add as many as you like using the + button. This is where we define the parameters of our message.
method: infusionsoft
username: your ClickSend username from here.
key: your ClickSend API key from here.
to: ~Contact.Phone1~
message: the message body.
senderid: the from name/number (leave blank if US/Canada - More info) (Name requires between 3-11 characters)
Using the Infusionsoft test function
If using the Infusionsoft test function, whilst utilising a variable, it will give a 500 error as it will not be able to find a valid mobile to insert. To test, replace the contact number variable with your phone number.
Adding line breaks to messages using URL encoding:
Due to limitations in the Infusionsoft value/pairs, line breaks cannot be added here.
When using the POST method, then use <br> .
You'll have to URL encode the message using a tool like this: URL Encoder
If No Messages Are Sent
Contact out support team 24/7. We can setup debugging to see exactly what's going wrong.