Popular topics: How many characters can I send in an SMS? How to get started with ClickSend

Post

  1. How many pages can I send?

    If sending in simplex (single sided), you can send up to 5 pages. if sending in duplex (double sided),...

  2. No Permission To Access Contact List or NO_PERMISSION_TO_ACCESS_CONTACT_LIST error

    This means that the user doesn't have access to the contact list. Normally this is because the contact list...

  3. I'm not getting inbound web hooks/push inbound/delivery reports

    Basic Troubleshooting Login to your account dashboard Click on the 'SMS' menu Click on the 'Settings' sub menu. Select...

  4. What does the Throttled status mean

    Sometimes you might see the status 'Throttled'. This means an identical message has been sent to the same recipient...

  5. How long does it take for letters to be delivered via the post?

    We deliver to all countries globally via our print & post centres. Mail items are put into the normal...

  6. Direct Mail Marketing / Area Mail

    This is now available: https://www.clicksend.com/?r=post/direct-mail-marketing/

  7. Postcard template

    A postcard is 2 sided (front and back), gloss and 200 gsm. The back is automatically stamped with the...

  8. Direct Mail Flyer Artwork Specification

    A paper size comparison is shown below. The artwork must be in PDF format. If you have another format,...

  9. Post letter template

    Letter Template Options We automatically stamp the recipient address onto the letter. It's important that you don't have content...

  10. Post Letters - What file formats are supported?

    Paper Size We support A4, but will auto resize for countries like the US. File Size 10 MB max....

  11. Location Data (number of dwellings) for Direct Mail

    When sending direct mail (flyers), you can view information on how many dwellings are in a postcode.  Once you...

  12. How to securely supply files for post/fax

    Our send letters and send fax endpoints accept a public URL to a PDF file. If you prefer to...

  13. Print Driver

    You can now print any A4 document from any software direct to us and we’ll get it printed and...

  14. Understanding Letter Pricing

    Standard letters can have up to 8 pages (duplex) or 4 pages (simplex). If your document is larger than...

  15. Direct Mail App

    1. Open up the App store on your iPhone. 2. Download the 'Direct Mail' app: Apple App Store (search...

  16. Send Concealed Pin Numbers In Letters

    The ClickSend concealed pin number letter service allows you to send custom sensitive or personal information such as PIN...

  17. How to post a letter online?

    Sending a letter online is an easy process. Using ClickSend you can send a physical letter or postcard. It...

  18. How to send a fax via email?

    Sending a fax via email is an easy process. There is no need for a fax machine or paper....

  19. How to send text messages from your computer?

    ClickSend allows you to send text messages from any device. Individual and SMS campaigns are simple to send via...

  20. How to email to SMS?

    Email SMS is as simple as sending a regular email. Just select your recipients, write your message and send....

  21. Calendar Appointment reminders via SMS/Fax/Letters/Post cards/Voice call

    We can send appointment reminder notifications automatically. Automatically trigger an appointment reminder X mins/days/hours before an appointment. You can...

  22. How to send mail online

    Sending mail online is an easy process. Using ClickSend you can send a physical letter or postcard. It allows...

Can’t find what you’re looking for?

Our award-winning customer care team is here for you.

Contact Support