Acuity Scheduling

Updated 5 years ago

Zapier Integration


You need a Zapier account first. If you don't have an account, click here to create a Zapier account.


In this article, we will try integrating both ClickSend and Acuity Scheduling. So what we want to achieve here is to send an SMS to selected contact when an appointment is about to start in Acuity Scheduling.

So, let's get started.


Step 1:

Login to your Zapier account. And then click Make a Zap! button.

Step 2:

Let's search and select Acuity Scheduling as our trigger app. Next, check Appointment Start as our trigger action. Then click Save + Continue button.

Step 3:

Let's link your Acuity Scheduling account.

Select Choose Account.

Click Connect an Account button.

Grant access using your Username and Password.

Then click Allow access button.

Then click Save + Continue button.

Step 4:

Let finish up our trigger app setup.

Go back to your Zapier setup page.

Then click Fetch & Continue button.

Lastly the Continue button.

Step 5:

Ok, let's set up our Action app. Let's search and choose ClickSend. 

Next select Send SMS as our action. 

Then click Save + Continue button.

Step 6:

Next, let's add your ClickSend account. Click Connect an Account button.

There should be a popup saying to add or allow your Zapier and ClickSend account to be linked together.

Type in your ClickSend username and API key.

Click the Test button to check if it was successful.

Then click Save + Continue button.

Step 7:

Let's set up our SMS message.

In the To input box, use the phone number placeholder from Acuity Scheduling (Make sure you only allow mobile numbers).

Enter a custom generic message into the Message input box such as "Your {{Type of appointment}} Appointment is at {{Time}} etc..."

Set the From input box as the name of your company.

Then click Continue button.

Step 8:

Let's finish up everything.

Click Create & Continue button.

Then the Finish button.

Lastly, name your Zap, and turn it ON

How Did We Do?

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