Do you retry webhooks on timeout or failure?

Updated 2 years ago

Yes we do. If your URL responds with a non-200 response, or times out after 15 seconds, we automatically retry.

Retries are done with exponential backoff, for example, the first retry is done within 10 seconds, then 1 minute, then 5 minutes, then 30 mins, then 1 hour. We don't list the exact retry intevals because they're subject to change. We do retry a generous number of times over a long period (hours).


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