Zoho CRM Webhooks
Integrate ClickSend SMS into Zoho CRM using Webhooks. This integration will allow you to automate a SMS to be sent from Zoho CRM using Workflow Rules and Webhooks.
- Add the webhook to your Workflow Rules. To do this, open Setup -> Automation -> workflow rules. Setup the conditions and click + ACTION to add the webhook

- Enter the webhook details

Where:
- URL to notify is: https://api-mapper.clicksend.com/http/v2/send.php
- Method: POST
- Module: Contacts
- URL Parameters. Add a field with:
- Parameter name: to
- Parameter type: Contacts
- Parameter value: Mobile (or where you store the contact mobile number)
- Customer Parameters. Add the following:
Parameter Name | Parameter Value |
username | your ClickSend Username from here |
key | your ClickSend API Key from here |
message | The message you want to send. |
- Save the webhook and you're good to go!