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Zoho CRM Webhooks

Updated 6 months ago

Integrate ClickSend SMS into Zoho CRM using Webhooks. This integration will allow you to automate a SMS to be sent from Zoho CRM using Workflow Rules and Webhooks.

  1. Add the webhook to your Workflow Rules. To do this, open Setup -> Automation -> workflow rules. Setup the conditions and click + ACTION to add the webhook
  1. Enter the webhook details

Where:

  • URL to notify is: https://api-mapper.clicksend.com/http/v2/send.php
  • Method: POST
  • Module: Contacts
  • URL Parameters. Add a field with:
    • Parameter name: to
    • Parameter type: Contacts
    • Parameter value: Mobile (or where you store the contact mobile number)
  • Customer Parameters. Add the following:

Parameter Name

Parameter Value

username

your ClickSend Username from here

key

your ClickSend API Key from here

message

The message you want to send.

  1. Save the webhook and you're good to go!

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