Email to SMS message cut off
If your email to SMS message is being cut off, try this:
- Open the Email to SMS settings page here: https://dashboard.clicksend.com/#/sms/settings/email-sms
- Change the option 'Select Message Content' to 'Get message from the email subject and body with full email chain'
- Save the settings and try again.
If that still doesn't fix the issue try:
- Open the character encoding settings here: https://dashboard.clicksend.com/#/sms/settings/unicode-sms
- Change to 'Force non unicode (GSM Characters only)'
- Save the settings and try again
If that still doesn't fix the issue, please let our friendly online support staff know and we'll look into it.