Site24x7

Updated 5 years ago

Site24x7 Integration

Prerequisite

You need a Zapier account first. If you don't have an account, click here to create a Zapier account.

Introduction

In this article, we will try integrating both ClickSend and Site24x7. So what we want to achieve here is to send an SMS to a specified group of users when a new alter is triggered.

So, let's get started.

Instructions

Step 1:

Step 2:

Let's search and select Site24x7 as our trigger app. Next, check New Alert as our trigger action. Then click Save + Continue button.

Step 3:

Let's link your Site24x7 account.

Enter your API Key.

Then click Yes, Continue button.

Then click Save + Continue button.

Step 4:

Let finish up our trigger app setup.

Go back to your Zapier setup page.

Then click Fetch & Continue button.

Lastly the Continue button.

Step 5:

Ok, let's set up our Action app. Let's search and choose ClickSend.

Next select Send SMS as our action.

Then click Save + Continue button.

Step 6:

Next, let's add your ClickSend account. Click Connect an Account button.

There should be a popup saying to add or allow your Zapier and ClickSend account to be linked together.

Type in your ClickSend username and API key.

Click the Test button to check if it was successful.

Then click Save + Continue button.

Step 7:

Let's set up our SMS message.

In the Contact List input box, select the contact list that you want to be informed when a new alert is triggered.

Enter a custom generic message into the Message input box about the ticket using the Site24x7 placeholders (Monitor Name, Status, Alert Reason, Alert Time, Etc).

Set the From input box as the name your business or something else meaningful.

Then click Continue button.