Popular topics: How many characters can I send in an SMS? How to get started with ClickSend

Short code vs Long code

Long codes are normal mobile numbers (normally 8-12 digits long). 

Short codes are like a normal mobile number, but are shorter (normally 4-8 digits long). Some people prefer short codes for advertising since it's a shorter number to remember. Some countries require business traffic to be sent over short codes. See country specific restrictions below.

Australia

Short codes are available in 6 or 8 digits. Short codes typically take 4 weeks to setup.

In Australia, you can choose to send traffic over long or short codes, there is no difference. A single long code or short code can be used to send unlimited traffic.

8 Digit short codes:

  • Setup fee: $750
  • Monthly fee: $320

6 Digit short codes:

  • Setup fee: $1000
  • Monthly fee: $1200

All pricing is in AUD ex. GST.

USA

Short codes are 5 digits long. A shared short code can be setup on your account for free instantly. A dedicated short code typically takes 4-6 weeks to setup.

If you're sending over 500 SMS per day, your traffic should be sent over a short code. Get in contact with our team to enable a free shared short code on your account. You can also purchase a dedicated short code if you'd prefer.

New Zealand

Short codes are 4 digits long. A shared short code is already setup on your account for free when you send to New Zealand.

All traffic is required to be sent over a short code. This is a network regulation. If any other providers are using long codes to send in New Zealand, they're using grey routes.

Was this article helpful?

Can’t find what you’re looking for?

Our award-winning customer care team is here for you.

Contact Support